Monthly Archives: March 2011

T.A.N.S.T.A.A.F.L!

Posted on March 23, 2011 by

That and “grok” are two of Robert A. Heinlein’s many contributions into the modern lexicon. The first, an acronym for “There Ain’t No Such Thing As A Free Lunch.” The second, grok, means to understand something completely, entirely. Which brings us to a question: What do the media industry and (some) consumers not grok about […]

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“Why can’t I get e-mail when e-mail is down?”

Posted on March 21, 2011 by

IT called the users that the email server was down. What came next was the question above from the CEO of the company to his CIO. Nope. I am not making it up. No emphasis added. Real question. Real CEO. What’s sad about this is that this executive is not alone. Testimonials of this sort […]

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It’s the Technology, Stupid!

Posted on March 7, 2011 by

Just as the words of President Clinton still echo their fundamental truth in our country’s politics, I submit a new rallying cry to corporate America: “It’s the Technology, Stupid!” Consider this: In January of this year, Hugo Sarrazin and Andy West wrote in McKinsey Quarterly an insightful paper on “Understanding the strategic value of IT […]

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